Home
Book a Car
Offers
Leasing
Blog
Careers
es
en
What our customers always ask
Frequently Asked Questions
Can I drive the car outside the Dominican Republic?
What is the benefit of pre-paying online?
What is the minimum age to rent or lease a car at Nelly?
I made a reservation but didn't receive the confirmation email. What should I do?
Can someone else drive the car I rented?
Can I rent a car without a credit card?
Can I return the car at a different location?
What documents do I need to rent?
How much is held on my credit card when I rent?
What happens if the car I rented breaks down?
Do I have to return the car with a full tank?
What if I decide not to take coverage?
If the vehicle fails, do you provide assistance at no additional cost?
Didn't find what you were looking for?
Contact us